Candidate must be available in UAE



• Gauge client requirements to offer the perfect solution through fruitful interaction.
• Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Keep records of customer interactions, process customer accounts and file documents.
• Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
• Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

• Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
• Adept in using customer relationship management software to offer the best client services.
• Adept in addressing client questions through effective telephonic conversation.
• Commendable presentation skills to convey important points to the audience effectively.
• A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
• Well-versed in handling digital tools and modern computer hardware.