Key Responsibilities:

Strategic E-commerce Operations

•

Oversee end-to-end online product management across all e-commerce platforms (Amazon, Noon, Carrefour, company website).

•

Develop and execute plans to improve online product visibility, conversion rates, and overall sales.

•

Analyse platform algorithms, traffic, and consumer behaviour to optimize listings and campaigns.

2. Content & Merchandising Management

•

Supervise the creation and enhancement of product content, ensuring high-quality images, SEO-friendly descriptions, and accurate attributes.

•

Plan and manage online merchandising layouts and category arrangements to improve user experience and product discoverability.

•

Ensure product content aligns with brand standards and marketing guidelines.

3. Promotion & Campaign Strategy

•

Collaborate with the marketing team to design, implement, and monitor digital promotions and campaigns.

•

Plan seasonal offers, bundle deals, and pricing strategies to boost sales performance.

•

Track and analyze campaign results, providing insights and recommendations to the Team Leader.

4. Performance Analytics & Reporting

•

Prepare detailed performance reports including sales, conversion rates, ROI, and stock movement.

•

Identify underperforming SKUs and develop action plans to improve sales and profitability.

•

Monitor competitor pricing, product trends, and category performance to support strategic decision-making.

5. Coordination & Team Support

•

Guide and support E-commerce Assistants in executing daily tasks and maintaining platform accuracy.

•

Liaise with warehouse, logistics, and finance teams to ensure smooth order processing and timely dispatch.

•

Communicate key updates, performance insights, and operational challenges to the Team Leader.

Skills

Qualifications & Skills:

•

Bachelor’s degree in Marketing, Business Administration, or E-commerce.

•

4–6 years of experience in e-commerce operations, preferably in a trading or retail company (household goods experience is an advantage).

•

Strong knowledge of major online marketplaces (Amazon, Noon, Carrefour, etc.) and e-commerce CMS platforms.

•

Advanced Excel and data analysis skills; familiarity with analytics dashboards and BI tools is a plus.

•

Proven ability to plan and execute promotional campaigns and sales strategies.

•

Excellent communication, leadership, and coordination skills.

•

Analytical mindset with a focus on accuracy, efficiency, and results.

Key Competencies:

•

Strategic Thinking & Business Acumen

•

Data-Driven Decision Making

•

Cross-Functional Collaboration

•

Problem Solving & Initiative

•

Leadership & Mentoring