Overview of the Role

We are looking for a Workshop Supervisor to lead and manage the day-to-day operations of our automotive workshop in Dubai. This role is pivotal in ensuring operational excellence, adherence to quality standards, and timely delivery of vehicles. You will play a key role in driving performance, fostering a culture of “Fix It Right,” and maintaining strong collaboration with internal teams and distributors.

What You Will Do

•  Maximize sold hours and meet revenue objectives through effective target setting and monitoring.

•  Drive adherence to the Fix It Right program, manage technical reports, and ensure compliance with SOPs and HSSE standards.

•  Oversee attendance, scheduling, productivity, and quality control to ensure on-time vehicle delivery.

•  Provide on-the-job coaching, identify training needs, conduct performance reviews, and promote associate engagement.

•  Manage tools, equipment, consumables, and ensure compliance with distributor requirements.

•  Support Projects and Initiatives: Implement special projects to enhance customer experience and promote continuous improvement through Kaizen activities.

Skills

Required Skills to Be Successful

•  Diploma or Bachelor’s degree in Automobile or Mechanical Engineering.

•  Minimum 7 years in automotive dealerships, with at least 3 years in a supervisory role.

•  Relevant technical certifications.

•  Proficiency in MS Office and ERP systems.

What Equips You for the Role

•  Customer-focused, operationally driven, and capable of leading change and continuous improvement

•  Strong leadership and team management skills.

•  In-depth knowledge of automotive dealer/distributor business processes.

•  KPI-driven mindset with a focus on operational efficiency and customer satisfaction.

•  Ability to manage inventory and ensure compliance with technical standards.