Role Summary:We are seeking a highly organized and proactive Clinic Supervisor to lead the daily operations of our Stem Cell and Regenerative Medicine Clinic. This role oversees all aspects of clinic administration, patient services, staff coordination, compliance, and government relations, ensuring smooth operations in alignment with UAE healthcare regulations (DOH) and company standards. The Clinic Supervisor will work closely with medical, laboratory, and corporate teams to deliver exceptional patient care, operational efficiency, and regulatory excellence.Key Responsibilities1. Clinic Operations & Administration Oversee all day-to-day clinical operations, ensuring smooth coordination between front office, nursing, medical, and laboratory departments. Supervise administrative staff, scheduling, and patient service flow to maintain operational efficiency. Implement and monitor SOPs for patient handling, data entry, and facility management. Manage vendor and supplier relationships, including procurement, maintenance, and service contracts. Ensure proper coordination with the Administration Manager / PRO for licenses, visas, and regulatory renewals.2. Regulatory Compliance & Quality Assurance Ensure full compliance with Department of Health (DOH) Abu Dhabi standards and all applicable UAE healthcare regulations. Maintain accurate records for DOH audits, renewals, and inspections. Collaborate with the QA/QC Manager and Laboratory Head to align clinical and laboratory procedures under GMP/GCP quality standards. Support internal audits, accreditation processes, and safety protocols.3. Patient Experience & Service Quality Supervise patient reception, consultation, and follow-up processes to ensure premium service quality. Address patient inquiries and feedback in a professional and timely manner. Work with the marketing and business development teams to support patient generation and referral programs. Ensure strict confidentiality and adherence to patient data protection regulations.4. Staff Management & Coordination Supervise and support clinical and non-clinical staff, ensuring a collaborative and motivated work environment. Oversee staff recruitment, onboarding, and training in coordination with HR. Develop and implement work schedules and performance evaluations. Foster a culture of professionalism, accountability, and continuous improvement.5. Financial & Reporting Oversee billing, cash flow, and daily financial reconciliations in collaboration with the finance team. Monitor operational budgets and cost efficiency. Prepare monthly performance reports covering patient volume, revenue, and key operational indicators.Qualifications & Skills Bachelor’s or Master’s degree in Healthcare Management, Business Administration, or related field.3–5 years of experience in clinic or healthcare facility management in UAE (experience in premium or specialty clinics preferred). Strong knowledge of DOH / UAE healthcare licensing and regulatory procedures. Excellent leadership, communication, and organizational skills. Proficiency in English required; Arabic is an advantage. Strong computer literacy (Microsoft Office, clinic management systems, CRM tools). Experience in regenerative medicine, aesthetics, or laboratory-integrated clinics is a plus.Key Competencies Strategic thinker with hands-on operational leadership. Patient-oriented and service-driven mindset. High attention to detail and compliance. Ability to manage multicultural teams effectively. Integrity, discretion, and professional ethics.