A front desk receptionist acts as the first point of contact, managing the reception area, greeting visitors, and handling inquiries via phone, email, or in-person. Key responsibilities include scheduling appointments, managing mail, maintaining office security, and providing administrative support. Strong communication, organizational, and MS Office skills are typically required. 

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Core Duties and Responsibilities

• Visitor Management: Warmly welcoming clients, directing them to the appropriate person, and managing visitor logs/badges.
• Communication Hub: Answering, screening, and forwarding incoming calls, as well as managing general email inquiries.
• Administrative Support: Scheduling meetings, booking rooms, filing documents, photocopying, and handling mail/deliveries.
• Front Office Organization: Ensuring the reception area is tidy, orderly, and well-stocked with office supplies.
• Security & Safety: Monitoring front-door access and adhering to safety procedures. 
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Skills

Required Skills and Qualifications

• Communication: Exceptional verbal and written skills for professional correspondence.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment (printers, fax machines).
• Organization: Strong attention to detail for managing schedules and records.
• Customer Service: Ability to remain calm and professional while multitasking in a fast-paced environment.
• Education: A high school diploma or equivalent is required, with relevant experience or certifications in office management often preferred.