Key responsibilities include:

• Greet and assist walk-in clients, contractors, architects, and interior designers.
• Understand customer needs and provide appropriate product recommendations.
• Present product features, specifications, and pricing clearly and confidently.
• Prepare quotations, follow up on inquiries, and convert leads into sales.
• Achieve monthly and annual sales targets.
• Maintain strong relationships with clients to ensure repeat business.
• Coordinate with warehouse and logistics teams to ensure timely order processing and delivery.
• Maintain showroom display standards and ensure products are presented professionally.
• Handle customer queries and complaints in a professional manner.
• Maintain accurate sales records and update CRM systems regularly.

Skills

1. Sales & Customer Service Skills

• Strong indoor/showroom sales experience (preferably in premium building materials, tiles, sanitaryware, lighting, or interior finishes)
• Ability to understand customer requirements and recommend suitable high-end products
• Proven track record of achieving and exceeding sales targets
• Excellent negotiation and closing skills
• Strong follow-up skills to convert inquiries into confirmed sales
• Ability to handle walk-in clients, contractors, architects, and interior designers professionally

2. Product Knowledge

• Good understanding of premium building materials and interior finishing products
• Ability to explain technical specifications, features, benefits, and pricing clearly
• Capability to compare products and suggest alternatives based on client budget and project needs

3. Communication Skills

• Fluency in Arabic (preferred) and English
• Excellent verbal and written communication skills
• Strong presentation skills with a confident and professional approach
• Ability to build long-term customer relationships

4. Customer Handling & Relationship Management

• Ability to manage high-profile clients
• Strong listening skills and customer-oriented mindset
• Professional grooming and showroom etiquette
• Ability to handle objections and complaints effectively

5. Technical & Administrative Skills

• Basic knowledge of CRM systems and sales software
• Ability to prepare quotations, invoices, and sales documentation
• Good computer skills (MS Office – Excel, Word, Outlook)
• Coordination with warehouse/logistics for order processing and delivery updates

6. Personal Attributes

• Well-presented, confident, and professional personality
• Target-driven and self-motivated
• Ability to work under pressure and meet deadlines
• Strong teamwork and coordination skills
• Flexible and adaptable attitude