Job description:

Position Summary:

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The role is responsible for ensuring the accuracy, integrity, and compliance of all sales, cash, and transactional activities across the business. This includes performing daily reconciliation of sales and deposits, identifying and investigating variances, and delivering timely financial reports. The position enforces strict cash‑control procedures, conducts spot checks and audits, and ensures adherence to internal policies and the Cash Management Manual. Additionally, the role collaborates closely with Operations to maintain smooth cash processes, supports daily operational requirements, and supervises, trains, and evaluates cashiers to uphold strong internal controls and operational excellence.

KEY RESPONSIBILITIES

1. Reconciliation & Reporting Complete daily reconciliation of sales transactions, ensuring all sales are accurately recorded and matched in the system. Reconcile daily cash sales with bank deposits, ensuring all collections are properly recorded, matched, and discrepancies promptly investigated and resolved in coordination with the Operations team. Submit monthly reconciliation reports by the 2nd of each month in compliance with company guidelines and financial control checklists. Prepare and distribute key reports (daily cash reports and daily/weekly/monthly sales reports) with 100% accuracy within agreed timelines. Conduct daily investigation and reporting of cash excesses and shortages, ensuring timely escalation where required. Submit reconciliation reports, variance analysis, and exception reports to management on time. Ensure all cash transactions are fully documented and supported with required approvals. 2. Cash Control & Compliance Ensure effective implementation and compliance with the Cash Management Manual. Maintain accurate daily and monthly cash and credit card reconciliations. Accurately identify and report cash shortages and overages. Review and monitor daily/weekly reports on voids, refunds, cancellations, and third-party transactions to ensure proper authorization and accuracy. Conduct regular and surprise spot checks, including float counts and long-distance observations, ensuring strict adherence to internal controls and reporting incidents to senior management. Ensure segregation of duties is observed and that system credentials are not shared; report violations to the Department Head and Human Capital for investigation. Conduct monthly audits of petty cash and float balances with no unresolved discrepancies. Ensure timely replenishment of floats and adequate funds for operational requirements. Issue new floats only after obtaining required approvals as per the Cash Point Operations Manual. Ensure tips are deposited in designated tip boxes where not recorded in the system and subsequently deposited into CDM/BCRM. 3. Operational Coordination Establish effective communication channels with relevant departments to ensure smooth and timely cash operations. Stay updated on promotions and discounts, ensuring required supporting documents are properly obtained and maintained. Resolve operational issues and queries promptly to avoid delays. Participate actively in daily operational meetings, identifying gaps and providing practical solutions. Support team members during absences by managing their daily responsibilities when required. 4. Training & Team Supervision Train and educate cashiers on proper cash handling procedures and ensure strict adherence to internal control policies. Ensure all new joiners (Cashiers/Supervisors) complete mandatory training and sign the declaration form within one week of joining and before commencing operations. Conduct regular refresher training sessions on documentation requirements for discounts, complimentary items, and special transactions. Mentor and coach new cashiers to accelerate onboarding and ensure compliance with operational standards. Monitor and evaluate cashier performance regularly, providing feedback to improve accuracy and efficiency.   Job Type: Contract

Contract length: 11 months