PRIMARY RESPONSIBILITIES:

• Responsible for all catering and group sales in the hotel, from booking events to their execution

• Assist Asst. Director of Groups & Events Manager and DOS to prepare departmental budget and forecasts, operating within set parameters, ensure effective cost control

• To establish and maintain rapport with clients, prior to, throughout and post-conference, exceeding their expectations and encouraging repeat business.

• Conduct site inspections and sales activities as required.

• To work closely with the Superiors to prepare monthly forecasts

• To develop the annual business and marketing plan for the department

• Achieves Banquet and Catering budgeted set out in the yearly business plan for the hotel.

• Performs other duties as assigned by the Superiors

JOB REQUIREMENT

• Bachelor’s degree in hospitality management or a related field

• 1–2 years of experience in Groups & Events within a luxury/5-star hotel (UAE/GCC experience preferred)

• Strong knowledge of event planning, banquet operations, MICE, and group room management with a proactive approach

• Proficiency in Opera PMS (or similar systems) and Microsoft Office

• Excellent communication and negotiation skills

• Strong organizational, multitasking, and leadership abilities

• Customer-focused, detail-oriented, and able to perform effectively under pressure

• Flexible to work weekends and public holidays as required