Job Title
Technical Consultant
Job Scope
The Technical Consultant is accountable for providing advice and consultancy on services related Servers, Storage, backup, virtualization with installation & Configuration . S/He designs, configures, tests and implements projects.
Main Duties and Responsibilities
- Understand customers’ requirements and propose necessary actions and solutions
- Participate in the design, configuration and implementation of solutions provided to clients
- Take part in the development process of technical specifications related to offered solutions
- Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries
- Conduct User Acceptance Test with the client on the implemented solution
- Create documentation including implementation, design, best practices and necessary documents
- Provide post implementation support for the implemented solution during the stabilization period
- Follow through the different solutions and implementations to ensure the company methodologies are well maintained highlighting inconsistencies when needed
- Participate in upgrades and programming exercises and implementations
- Deliver technical trainings and promote a professional image of the company at all times
Position Requirements
Education
Bachelor’s degree in Management Information System or any other related field
Experience
2-3 Years of experience as a Technical Consultant
Must have experience in Servers, Storage, backup, virtualization with installation & Configuration
experience.
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