We’re hiring a Sales Administrator to support our day-to-day office operations and keep our sales function running smoothly behind the scenes. This is a hands-on role that blends office administration + sales support, with a strong focus on email marketing coordination, CRM/admin tasks, and keeping the team organised.
Key responsibilities
Office & day-to-day administration
- Support general office operations (scheduling, coordination, document handling, basic procurement/logistics)
- Maintain organised digital filing (proposals, contracts, templates, client/candidate documentation)
- Assist with internal coordination across the team (follow-ups, reminders, meeting prep)
- Handle ad-hoc admin tasks to keep the office running efficiently
Sales administration & support
- Support the sales team with pipeline administration (updating CRM, logging calls/meetings, tracking next steps)
- Prepare and format sales documents (client proposals, capability decks, service summaries, rate cards—using existing templates)
- Manage inbox hygiene and follow-up support (drafting responses, chasing outstanding actions, organising threads)
- Track leads, outreach activity, and outcomes in simple weekly reporting
Email marketing & outreach support
- Build, schedule, and manage email marketing campaigns (using templates and guidance provided)
- Maintain email lists and segmentation (ensuring data is clean, accurate, and compliant)
- Coordinate campaign calendars and ensure consistent outbound activity
- Track performance metrics (open rates, replies, conversions) and share quick summaries
What we’re looking for
- Proven experience in sales administration, office administration, or coordination (agency or B2B environment is a plus)
- Comfortable supporting email marketing activity (campaign scheduling, list management, reporting)
- Strong written English and professional email etiquette
- Highly organised, detail-focused, and able to manage multiple moving tasks without dropping the ball
- Confident with tools like Google Workspace / MS Office, spreadsheets, and ideally a CRM (HubSpot, Salesforce, Zoho, etc.)
Working style / traits that matter
- Discreet and trustworthy (this role handles sensitive commercial information)
- Proactive: spots gaps, follows up, closes loops
- Calm under pressure, practical, and solutions-focused
- Takes pride in keeping things tidy, accurate, and on time
Skills
- Sales administration: CRM updates, pipeline tracking, follow-ups, keeping next steps/actions clean
- Office administration: scheduling, document control, coordination, basic procurement/logistics support
- Email marketing support: list management/segmentation, campaign scheduling, template formatting, basic performance reporting (opens/replies)
- Strong written communication: professional email drafting, clear internal updates, confident follow-up messaging
- Organisation & attention to detail: accurate data entry, tidy filing, version control, zero “dropped balls”
- Time management: prioritising daily tasks, handling multiple requests, working to deadlines
- Tools confidence: Google Workspace (Gmail, Docs, Sheets, Calendar) and/or MS Office; comfortable learning new systems fast
- Spreadsheet skills: trackers, simple reporting, filtering/sorting, clean data handling
- Process mindset: enjoys checklists/SOPs, improving how admin tasks are done, building repeatable routines
- Stakeholder support: working with sales/leadership, coordinating across the team, polite persistence
- Discretion & confidentiality: trusted with sensitive client/commercial information
- Problem-solving: resourceful, figures things out, escalates issues early with options/solutions