We are looking for an experienced and professional Hotel Front Office Manager to oversee front desk operations and ensure excellent guest service standards. The ideal candidate should have strong leadership skills and experience in hotel operations.
Key Responsibilities:
• Manage front office operations, including reception and guest services
• Supervise front desk staff and ensure smooth daily operations
• Handle guest inquiries, complaints, and special requests professionally
• Coordinate with housekeeping, reservations, and other departments
• Ensure high standards of customer service and hospitality
• Prepare daily reports and maintain front office records
Send CV to: [Click to show email]