Job Description

Roles & Responsibilities

• Deep sales oriented performer and conduct structured follow-ups to maximize conversions
• Maintain high call volumes and meet daily productivity targets
• Identify client mortgage needs (pre-approval, refinancing, buyout, new purchase)
• Pre-qualify leads based on income, employment, and property requirements
• Explain basic mortgage concepts (DSR, pre-approval, bank criteria)
• Guide clients on required documents before advisor handover
• Update CRM with accurate lead status, notes, and follow-up actions
• Make outbound and inbound calls to new and existing leads
• Coordinate with processing staff advisors to ensure smooth lead transfer
• Track client progress through the mortgage pipeline and obtain hassle-free approval
• Maintain confidentiality and compliance with UAE mortgage regulations

Desired Candidate Profile

• Strong English communication skills (additional languages are an advantage)
• Confident in advisory selling, negotiation, and closing
• Target-driven, persuasive, and client-focused
• UAE driving license preferred but not mandatory
• Thrives in a fast-paced, performance-driven environment
• CRM experience is mandatory
• Punctual, disciplined, and strong target-oriented
• Strong work ethics and commitment to performance
• Able to build strong client relationships to generate leads
• Willing to continuously learn and stay updated with mortgage products