Job Description
Roles & Responsibilities
Operate and support cloud environments including monitoring, incident management, and problem resolution.
Ensure backups, recovery processes, and operational controls align with business requirements.
Perform capacity planning, performance management, and cost optimization.
Automate operational tasks to reduce manual effort and improve consistency.
Support application teams operating distributed cloud workloads.
Maintain operational documentation, runbooks, and reporting.
Desired Candidate Profile
Required Skills & Experience
Experience in cloud operations or production support roles.
Strong troubleshooting and incident management capabilities.
Familiarity with monitoring, alerting, and operational tooling in cloud environments.
Behavioral Expectations
Remains calm, structured, and decisive during incidents.
Demonstrates strong customer and service orientation.
Collaborates effectively across technical and business teams.
Continuously seeks to reduce operational toil through automation
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