Responsibilities
Inspect public areas, pool, parking areas, lounge, back of the house, etc. after being cleaned by housekeeper to ensure quality standards. Assist housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of housekeeping, engineering, front office, and laundry. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;