Job description
Key Responsibilities
- Customer Service: Greeting guests warmly, presenting menus, explaining daily specials, and answering questions about ingredients or allergies.
- Order Taking & Delivery: Taking precise food/beverage orders, entering them into the POS system, and delivering items promptly.
- Table Maintenance: Setting tables, clearing courses, and maintaining cleanliness throughout the meal.
- Upselling: Recommending appetizers, beverages, or desserts to increase sales.
- Payment Processing: Preparing final bills and processing cash or credit card payments accurately.
- Safety/Hygiene: Adhering to food safety regulations and sanitation standards.
Skills
Key Requirements & Skills
- Experience: Proven experience as a waiter/waitress or in a hospitality role.
- Physical Stamina: Ability to stand and walk for long hours and carry trays.
- Communication: Excellent interpersonal skills to interact with guests and collaborate with kitchen staff.
- Attention to Detail: Ensuring orders are accurate and special requests are met.
- Flexibility: Willingness to work shifts, including weekends and holidays.
- Technical Skill: Proficiency with point-of-sale (POS) systems.