Job Description

Roles & Responsibilities

We are looking for a strong and proactive People Operations Lead to manage and support our blue-collar workforce operations. The ideal candidate should have hands-on experience handling labor employees, driving discipline and compliance, implementing HR processes, and improving workforce operations through practical and creative solutions.

This role requires someone who is process-oriented, people-focused, and capable of managing workforce challenges in a fast-paced operational environment.

Key Responsibilities

Workforce & Employee Management

• Manage day-to-day people operations for blue-collar workforce across projects/sites.

• Handle labor-related concerns, grievances, disciplinary actions, and employee engagement.

• Ensure smooth onboarding, deployment, transfers, attendance tracking, and offboarding processes.

• Maintain strong coordination with site teams, supervisors, and department heads.

  
  

HR Operations & Compliance

• Ensure compliance with company policies, labor laws, accommodation standards, and workforce regulations.

• Monitor attendance, overtime, leave management, and workforce records.

• Support visa, medical, Emirates ID, and labor documentation coordination where required.

• Maintain employee files and HR documentation accurately.

  
  

Process Improvement & Operational Excellence

• Identify operational gaps and implement creative solutions to improve workforce efficiency and employee experience.

• Develop and improve HR processes, workflows, and reporting systems.

• Drive discipline, accountability, and operational consistency across sites.

• Use data, reports, and workforce trends to support decision-making.

  
  

Employee Relations

• Act as the main point of contact for labor workforce concerns and operational HR matters.

• Conduct regular workforce interactions and site visits to ensure employee wellbeing and operational effectiveness.

• Support conflict resolution and maintain positive employee relations.

  
  

Reporting & Coordination

• Prepare daily, weekly, and monthly workforce reports.

• Coordinate manpower planning and workforce allocation with operations teams.

• Support audits, inspections, and management reporting requirements.

  
  

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• 5+ years of experience in People Operations / HR Operations handling blue-collar workforce.

• Strong experience in labor handling, workforce management, and operational HR.

• Good knowledge of UAE labor law and HR operational processes.

• Strong personality with the ability to manage workforce discipline and site-level coordination.

• Excellent communication, problem-solving, and interpersonal skills.

• Strong organizational and reporting skills.

• Proficiency in MS Excel, HR systems, and operational reporting tools.

• Creative mindset with the ability to improve and streamline processes.

Desired Candidate Profile

Preferred Qualities

• Experience in construction, fit-out, manufacturing, hospitality, or labor-intensive industries.

• Ability to work under pressure in a fast-paced environment.

• Strong leadership and decision-making capability.

• Process-driven with practical and solution-oriented thinking.