Job Description

Roles & Responsibilities

Overview

The Kanoo Group is seeking a forward-thinking and innovative Manager – Digital Transformation & AI to lead enterprise-wide digital initiatives and AI-driven transformation projects across the organization. The role will focus on enhancing operational efficiency, driving automation, improving business processes, and enabling data-driven decision-making through the adoption of emerging technologies and AI solutions. The ideal candidate will combine strong business understanding with hands-on expertise in digital tools, workflow automation, AI technologies, and change management to support the Group’s strategic digital transformation journey.

Key Responsibilities

• Develop and execute digital transformation and AI strategies aligned with business objectives and operational goals.

• Lead AI-enabled and workflow automation projects from planning through implementation and post-deployment optimization.

• Work closely with divisions/departments to review existing processes and recommend improvements.

• Design and implement business process and workflow automation solutions using platforms such as Kissflow, Cflow, Zapier, Microsoft Power Platform or similar technologies systems.

• Collaborate with business units, IT team, and stakeholders to ensure successful integration of digital and AI initiatives.

• Analyze business processes and recommend innovative solutions to streamline operations and improve governance.

• Utilize analytics and AI-driven insights to support strategic business decisions and performance improvement initiatives.

• Promote a digital-first culture and encourage responsible AI adoption across the organization.

• Monitor project performance, adoption rates, ROI, and operational impact of implemented solutions.

• Conduct training sessions and provide ongoing support to ensure successful technology and AI adoption and user engagement.

• Stay updated with market trends, technologies, and best practices related to digital transformation and AI.

Desired Candidate Profile

Key Requirements

• At least 8-10 years’ proven experience leading digital transformation and AI-related projects within medium to large organizations.

• Strong knowledge of AI technologies, business process and workflow automation platforms, digital tools, and data analytics.

• Hands-on experience with business process and workflow automation and integration platforms such as Kissflow, Cflow, Zapier, Microsoft Power Platform Power Automate, or similar systems.

• Strong project management and stakeholder management capabilities.

• Excellent analytical, problem-solving, and communication skills.

• Ability to manage multiple initiatives simultaneously in a fast-paced environment.

• Experience in driving organizational change, innovation, and technology adoption.

• Strong understanding of responsible AI practices, governance, and data-driven decision-making.

• Bachelor’s degree in Information Technology, Artificial Intelligence, Computer Science, Business Administration, or a related field.

• Master’s degree or relevant certifications in AI, digital transformation, business process management and workflow automation, or workflow technologies will be an advantage.