Job description

Are you a UAE National looking for a part-time role in a dynamic and professional environment? ?✨

Al Futtaim Automotive is offering an exciting opportunity to join our team as a Guest Relation Officer – where you’ll be the face of our brand and the first to deliver our World’s Warmest Welcome to every customer.

? What’s in it for you?

• A part-time position with 2 days off per week
• Willing to work afternoon shifts, with a schedule of 4 hours per day (4:00 PM – 8:00 PM)
• Gain hands-on experience in a prestigious automotive brand
• Work in a customer-focused, professional environment
• Be part of one of the UAE’s leading automotive groups
• Willing to work in Toyota Sheikh Zayed Road

Skills

What you will do:

• To provide full support to all customers visiting Toyota showroom. To be the first point of contact to welcome and identify customers’ needs.
• Ensure customers are given the Worlds Warmest Welcome when entering the branch.
• Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
• Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care. 

✅ What we’re looking for:

• UAE National with Family Book (mandatory)
• Fluent in English with strong communication skills
• Customer service experience is an added advantage
• Basic knowledge of MS Office (Excel preferred)
• High school diploma or higher

About the role:

You’ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are motivated, customer-focused, and passionate about cars, this is your chance to shine!