Job Description
Roles & Responsibilities
Delivery & Execution
Own end-to-end delivery of multiple concurrent initiatives across the project lifecycle: initiation, planning, execution, monitoring, and closure.
Ensure delivery commitments are met within approved scope, timelines, and budgets.
Drive delivery predictability through clear plans, dependency management, and proactive risk mitigation.
Ensure quality of deliverables and adherence to enterprise delivery standards and governance.
Stakeholder & Business Management
Act as primary delivery interface for senior business stakeholders and sponsors.
Translate business objectives into executable delivery plans and measurable outcomes.
Provide regular, concise, and transparent status updates covering progress, risks, issues, and mitigations.
Manage expectations and resolve delivery conflicts pragmatically and professionally.
Agile & Team Leadership
Facilitate Agile or hybrid delivery models (Scrum / SAFe / Kanban as applicable).
Enable high-performing, cross-functional teams including engineering, architecture, QA, security, and operations.
Remove delivery impediments and enable teams to focus on execution.
Coach teams on Agile discipline, delivery hygiene, and continuous improvement.
Financial & Vendor Management
Own delivery budgets including forecasting, burn tracking, and cost optimization.
Manage third-party vendors and system integrators, including onboarding, performance management, and commercial adherence.
Ensure vendor deliverables align with contractual commitments and internal expectations.
Risk, Governance & Compliance
Identify, track, and mitigate delivery risks, dependencies, and assumptions.
Ensure compliance with internal governance, security, regulatory, and audit requirements.
Maintain complete and current project documentation across all delivery stages.
Desired Candidate Profile
Required Experience & Skills
8–15+ years of overall IT experience, with 5+ years in delivery / project / program management.
Proven experience delivering large-scale enterprise initiatives, preferably within Banking or Financial Services.
Strong understanding of Agile delivery methodologies and hybrid execution models.
Demonstrated experience managing scope, time, cost, risks, and stakeholders.
Excellent communication skills with the ability to engage credibly at senior management level.
Strong problem-solving, negotiation, and decision-making capabilities.
Experience handling multiple projects or workstreams in parallel.
Preferred / Nice-to-Have
Experience delivering AI, data, digital, or automation programs.
Exposure to cloud platforms, APIs, and modern enterprise architectures.
Certifications such as PMP, SAFe, Scrum Master, or equivalent.
Experience working in regulated environments (risk, compliance, audit).
Behavioural Expectations
Strong ownership mindset with bias for action.
Calm and structured under pressure, especially in senior stakeholder forums.
Fact-based, outcome-oriented communication style.
Collaborative leadership across business, IT, and vendor teams.
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