Job description
Job Purpose:
Meet customers with pleasant appearance on their arrival to Service Reception and guide them properly with courtesy
Responsibilities:
Functional Roles and Responsibilities
• Provide an efficient and courteous welcome to the customers by arranging to seat them and keep them comfortable till they are attended by the Service Advisor with minimum waiting time.
• Being responsible for creating an initial impression about the company, strictly follow the dress code.
• Update appointment board on daily bases and explain the importance of appointment to the customers who come without appointment.
• Incase of overcrowding in reception, manage the situation efficiently to ensure customers are happy.
• Assist in maintaining courtesy/ loaner cars.
• Ensure reception area is kept clean and arrange to remove vehicles as soon as possible.
• Assist customers in all possible ways to ensure their business needs are met.
• Call customers to remind them of their service appointment
Qualifications:
Education/Certification and Continued Education
• High School level educated & PC literate
Knowledge and Skills
• Pleasant personality and helping attitude
• Cordial and effective communication (bilingual is added advantage)
• Arabic Speaker Preferred