Job Description

Roles & Responsibilities

About the Role: We are seeking a passionate Travel Explorer based in Kerala to design unique travel experiences, offer expert local insights and deliver exceptional customer service to visitors exploring Kerala's diverse landscapes, culture and traditions. Responsibilities: Plan and customize end-to-end travel itineraries across Kerala Research and stay up-to-date on local attractions, accommodations and transportation options Coordinate with hotels, transport providers and activity operators to secure bookings Serve as the primary on-ground point of contact for travelers before and during their trips Manage logistics, budgets and schedules to ensure smooth travel experiences Adapt plans in real time to address unforeseen challenges and guest needs Collect and act on traveler feedback to continuously improve services Build and maintain relationships with local vendors and community partners Required Qualifications: 2–5 years of professional experience in travel planning or tour coordination In-depth knowledge of Kerala’s geography, culture, attractions and local customs Proven customer service skills with a strong focus on traveler satisfaction Excellent verbal and written communication skills in English High adaptability and problem-solving abilities in dynamic environments Proficiency in travel planning tools and basic computer applications Preferred Qualifications: Bachelor’s degree in Tourism, Hospitality or a related field Fluency in Malayalam, Hindi or other regional languages Certification in travel and tourism (e.g., IATA, TAFI) Experience with eco-tourism or adventure travel activities First aid/CPR certification Valid driver’s license and familiarity with local transportation networks Established network of local vendors and service providers