Job Description
Roles & Responsibilities
We are one of the leading oil & gas companies in the region We are seeking a detail-oriented and proactive Billing and Accounts Coordinator to support invoicing, receivables follow-up, and customer account administration across multiple regional markets. The ideal candidate will play a key role in ensuring timely and accurate billing, maintaining strong customer communication, and supporting overall finance and customer service operations.
Key Responsibilities:
Billing & Invoicing:
Prepare and issue accurate invoices for products and services in a timely manner
Process credit notes, debit notes, refunds, and invoice adjustments
Generate proforma invoices and customer statements
Maintain and update customer account records and billing databases
Monitor invoice status, outstanding balances, and payment timelines
Respond to customer billing inquiries and resolve invoice-related discrepancies
Coordinate with internal departments to ensure smooth billing operations
Prepare periodic billing, aging, and receivables reports
Ensure compliance with internal controls and company procedures
Support monthly and quarterly billing targets while working within tight deadlines
Accounts Receivable Support
Follow up with customers regarding outstanding payments and overdue balances
Coordinate with operations and commercial teams to resolve invoicing issues
Assist with customer account reconciliations and balance confirmations
Review customer payment trends and support credit monitoring activities
Participate in receivables review meetings and collection follow-ups
Assist in improving cash flow through effective receivables management
Customer Service & Administration
Maintain professional communication with customers through email, phone, and in-person interactions
Handle customer concerns efficiently while maintaining strong service standards
Support new customer account setup and verification processes
Contribute ideas for improving billing workflows and customer service processes
Assist during internal and external audits when required
Support additional sales administration or finance-related activities as assigned
Accounts Receivable Support:
Follow up with customers regarding outstanding payments and overdue balances
Coordinate with operations and commercial teams to resolve invoicing issues
Assist with customer account reconciliations and balance confirmations
Review customer payment trends and support credit monitoring activities
Participate in receivables review meetings and collection follow-ups
Assist in improving cash flow through effective receivables management
Customer Service & Administration
Maintain professional communication with customers through email, phone, and in-person interactions
Handle customer concerns efficiently while maintaining strong service standards
Support new customer account setup and verification processes
Contribute ideas for improving billing workflows and customer service processes
Assist during internal and external audits when required
Support additional sales administration or finance-related activities as assigned
Requirements & Skills:
Preferably Bachelor’s degree in Accounting, Finance, Business Administration, Management, or related field
4 to 6 years of experience in billing, invoicing, accounts receivable, or customer service operations
Experience working with ERP systems; Oracle experience will be an advantage
Strong proficiency in Microsoft Excel and financial reporting tools
Good understanding of invoicing processes, receivables management, and account reconciliations
Strong communication and interpersonal skills
High attention to detail and accuracy
Good organizational and time management abilities
Ability to manage multiple priorities and work under pressure
Problem-solving mindset with a customer-focused approach
Comfortable handling financial and numerical data
Team player with good coordination skills across departments
Professional communication skills in English
Desired Candidate Profile
Strong Billing Administration Experience