• This role is about creating regular guests. • People may come in for breakfast, lunch, dessert, coffee, or a quick bite — but the way they are treated is what makes them return. • We want service that feels warm, confident, and professional. Not robotic. Not careless. Not rushed. • You should be able to make guests feel welcome, guide them through the menu, suggest the right items, and notice the small things before the guest has to ask. • A great waiter does not just serve food. • A great waiter makes the table feel cared for.

• You will welcome guests with confidence and warmth, help them settle in, present the menu properly, and take accurate orders. • You will recommend breakfast items, bakery products, desserts, drinks, add-ons, and new menu items in a natural way that improves the guest experience. • You will serve food and drinks with care, check back at the right time, clear tables properly, and make sure your section stays clean, organized, and ready for the next guest. • You will work closely with the floor team, runners, baristas, kitchen team, and supervisors to keep service smooth during busy periods. • You will also be expected to follow Joud Café’s standards for grooming, hygiene, food safety, service sequence, table setup, and guest communication.