For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality u2014 bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse u2014 the Groupu2019s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

What you'll be doing

Product management:

• Manage, create, and remove categories and collections on the website.
• Ensure consistency of product SKUs and labels with ERP systems.
• Liaise with the purchasing team for new launches (in line with all stores).
• Liaise with the commercial team for new brand listings.
• Manage the launch of products, including content requests from brands and stock requests from the purchasing team.
• Ensure all promotions are active online (including discount promotions, GWP, and PWP by country).

Merchandising on site:

• Utilize sales and customer analytics to decide how products should be displayed online to maximize sales.
• Guarantee optimum brand presentation in homepages, landing pages, and product descriptions.
• Product assortment by best sellers, unsung heroes, and new launches to optimize sales.
• Filters and main menu navigation update.
• Homepage banners and content update to guide customers to our current promotions, newness, product recommendations, and best sellers.
• Optimize product pages including product imagery, monitoring reviews, cross-sells/upsell, and product page u2018special offeru2019 banners.
• Optimize the catalogue to increase conversion rates.

Stock management:

• Monitor stock levels to avoid out of stock issues during peak season.

Coordination:

• Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links, and align with CRM for communications.
• Notify marketing and content teams of new brand arrivals for photography so itu2019s ready to launch with the brand online.
• Communicate brand updates and website changes with the team.

Reporting:

• Analyze and report on best sellers by week, month, country, categories, and brands.

What youu2019ll need to succeed

• Approximately 2-4 years of experience in online merchandising with an online retailer.
• Analytical skills u2013 proficiency in Microsoft Excel and experience with reporting tools such as Google Analytics.
• Detail oriented u2013 strong attention to detail to ensure product data integrity and website quality control.
• Communication u2013 ability to collaborate effectively with cross-functional teams, including buying, marketing, logistics, and product.
• Technical u2013 good understanding and experience using CMS systems such as SFCC with ability to problem solve. Understanding of website fundamentals.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in your application process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities, and perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.