Job Description

Roles & Responsibilities

• Drive and operate company delivery trucks (3–7 ton) safely and efficiently in assigned routes across the UAE.

• Deliver products to customers on time while ensuring excellent customer service.

• Load, unload, and handle products, including lifting and carrying 20 kg water bottles (5-gallon) and cartons as required.

• Visit assigned customers daily and ensure all deliveries are completed as per route plans.

• Generate sales from existing customers and identify opportunities to acquire new customers within the assigned territory.

• Collect payments and ensure timely settlement of all sales transactions.

• Maintain accurate records of sales, collections, and deliveries.

• Reconcile daily truck stock and ensure there are no discrepancies between vehicle inventory and warehouse records.

• Build and maintain strong customer relationships to enhance customer satisfaction and retention.

• Prepare daily, weekly, and monthly sales and route activity reports as required.

• Monitor competitor activities and provide regular market feedback to management.

• Ensure compliance with company policies, road safety regulations, and health & safety procedures.

• Report any accidents, injuries, vehicle issues, unsafe conditions, or customer concerns immediately.

• Maintain cleanliness and proper condition of the assigned vehicle at all times.

Desired Candidate Profile

• Minimum 2–3 years of experience as a Route Sales Representative, Delivery Driver, or similar role, preferably within the bottled water industry, FMCG sector, or Home & Office Delivery (HOD) operations.

• Must hold a valid UAE Driving License (Category 3 – Light Vehicle).

• Heavy Vehicle Driving License is an added advantage.

• Good knowledge of UAE roads, routes, and customer locations.

• Proven experience in direct sales, route selling, cash handling, and collections.

• Strong customer service and relationship-building skills.

• Physically fit and able to lift and carry water bottles and cartons regularly.

• Comfortable working outdoors and in varying weather conditions.

• Basic numerical and reporting skills with attention to accuracy.

• Ability to work independently, manage daily routes efficiently, and meet sales and delivery targets.