On-site Full Time
Wellfit -
UAE , Dubai
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Wellfit

Job Details

Purpose of the Role: Drive new member growth and retention by managing the full sales cycle, engaging leads effectively, and converting them into active members.
Responsibilities:
Acquisition Understand and work toward volume and financial targets. Manage the lead pipeline: calling, cleaning, qualifying, and advancing leads. Monitor daily lead volume, quality, and source performance. Maintain a healthy sales funnel to ensure enough leads for conversions.
Retention Act as key account manager for an assigned customer base. Manage inbound/outbound calling: follow-ups, consumption issues, satisfaction checks, expiring members, and complaints. Schedule member consultations and recommendations with coaches.
Admin Prepare and present reports to the Sales Manager. Maintain customer profiles and update acquisition/retention forecasts. Track progress against targets and recommend adjustments. Provide daily updates on sales performance.
Qualifications5+ years working in Sales and Customer Experience roles – at least 2 years in Fitness/Wellness industry.

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About Wellfit
UAE, Dubai
Higher Education