Job Description
Roles & Responsibilities
Make outbound calls to customers and generate sales
Explain product/service details clearly
Convince customers to buy or use services
Handle inbound customer queries
Follow up on leads and convert them into sales
Maintain customer database and records
Achieve daily/weekly/monthly sales targets
Handle customer objections and provide solutions
Build and maintain good customer relationships
Report sales activity to the manager
Desired Candidate Profile
Skills:
Good communication and fluency in English/Hindi-Must/Telgu/Tamil/Tulu/Kannada/Gujarati/Malyalam languages
Strong convincing and negotiation skills
Basic computer and CRM knowledge
Good listening and customer handling skills
Confidence and positive attitude on calls
Ability to handle rejection and pressure
Qualifications:
Minimum 10th / 12th pass
Diploma or Bachelor’s degree preferred (not always mandatory)
Basic computer knowledge (MS Office, CRM tools)
Experience:
Fresher to 1–2 years experience in telesales / telemarketing preferred
Experience in call center or customer service is an advantage
Sales experience in any industry is helpful
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