Job Description

Roles & Responsibilities

• Oversee daily operations of the showroom, ensuring a seamless customer experience and adherence to brand standards.
• Develop and implement effective sales strategies to meet or exceed showroom sales targets and KPIs.
• Train, mentor, and lead a high-performing sales team to foster a culture of excellence and customer service.
• Manage inventory levels, ensuring timely restocking and maintaining optimal product display for maximum visibility.
• Conduct regular performance evaluations of team members, providing constructive feedback and recognition.
• Analyze sales data and market trends to make informed decisions that drive business growth.
• Create and execute promotional events and campaigns to enhance showroom visibility and attract new customers.
• Maintain strong relationships with suppliers and vendors to ensure product availability and quality.
• Utilize CRM software to track customer interactions and enhance personalized service.
• Coordinate with marketing teams to align showroom activities with broader marketing initiatives.

Desired Candidate Profile

• Fluency in English is required; additional language proficiency is a plus for communicating with diverse clientele.
• Minimum of 5 years of experience in retail management, with at least 2 years in a showroom or high-end environment.
• Proven track record of exceeding sales targets and driving revenue growth in a retail setting.
• Strong leadership skills, capable of inspiring and motivating a diverse team to achieve collective goals.
• Exceptional customer service skills, with a focus on building lasting relationships with clients.
• Strong analytical skills to interpret sales data and devise actionable strategies.
• Creative problem-solving abilities to address challenges swiftly and effectively.
• A passion for the industry, with a keen eye for design trends and customer preferences.