Job description

Role Overview:
We are looking for a Senior Client Manager to join the MKTG team to work on delivering and implementing some of the most exciting collaborations in Sport and Entertainment, for this role specifically Formula 1.
As a Senior Client Manager in Sponsorship + Consultancy, your role is to lead in managing the client’s business and to keep day to day activities running smoothly. You will support the wider team in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.
We are looking for a Senior Client Manager with strong knowledge of sponsorships and partnerships within Formula 1, with an enthusiasm for project management, and a desire to work on and at some of the world’s major sporting events.
This role will report into Client Director (based in London) and the role is based in Dubai.

Job Description:

Role Overview:

We are looking for a Senior Client Manager to join the MKTG team to work on delivering and implementing some of the most exciting collaborations in Sport and Entertainment, for this role specifically Formula 1.

As a Senior Client Manager in Sponsorship + Consultancy, your role is to lead in managing the client’s business and to keep day to day activities running smoothly. You will support the wider team in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

We are looking for a Senior Client Manager with strong knowledge of sponsorships and partnerships within Formula 1, with an enthusiasm for project management, and a desire to work on and at some of the world’s major sporting events.

This role will report into Client Director (based in London) and the role is based in Dubai. 

Responsibilities:

Client Servicing/Account Management:

• Manage day to day CEMEA client relationships.  
• Own client connections and relationships
• Understand your client’s business and the wider industry competitor set. 
• Know what makes your clients tick, how to make them stand out and support them in achieving marketing goals. 
• Lead by example on client service excellence. 
• Adhere to excellent time management.
• Have full ownership and accountability for client/account fees and activation budgets. 
• Understand and be able to report on the commercials of your client responsibilities. 

Project Management:

• Oversee and direct the client team to effectively and efficiently manage retained client work and project work. This includes but not limited to, race day planning, management of at track branding, merchandise, at and off-track events, programme planning across social, ambassador, PR, on ground activations, showcar and gaming rig assets, working with Visa clients to ensure their deliverables are met and much more.
• Effectively and efficiently manage retained client work and project work. This includes but not limited to, end-to-end project management, management of partnership rights and utilisation, merchandise, campaign planning, managing activations across key moments of the season, on ground activations and much more to ensure deliverables are met.
• Hold overall responsibility for ensuring the project delivers above client expectations.  
• Be accountable for (the client team) setting timelines, expectations, and meeting deadlines. 
• Support the Directors with the management of resource and workloads across the team on designated projects.

Administration:

• Ensure that timesheets for self and direct reports are completed on time and accurately.
• Oversee and be the key point of contact for finance related activities on the account.
• Report on account time on a monthly basis, working closely with Director.

Culture & Values:

• Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team. 

New Business & Marketing:

• Support new biz function by participating in new client proposals and pitch processes.
• Look to build opportunities from current client and new clients from across the business.
• Put together proposals and costings for small to mid-size projects with support from Directors.
• Participate in regular thought leadership in written, presentation and verbal format. 

Self-Development:

• Be knowledgeable about the industry and strive for expertise. 
• Ensure you understand and can confidently present sponsorship processes. 
• Be curious and focus on personal development through team management and leadership training.  
• Support junior members of the agency with developing their understanding of the industry and latest news

People Management:

• Act as a mentor and coach to your direct reports to help them develop in their role and career, promoting an inclusive environment where everyone’s voice can be heard.
• Provide regular on the go feedback and regular structured 121’s which focuses on performance.
• Discuss and agree clear performance objectives and L&D opportunities, which supports both the business and your direct reports personal ambitions, identifying areas of strengths and weaknesses.

What we’re looking for:

You are excited by the prospect of working on award winning sports and entertainment sponsorship projects and are passionate about delivering brilliant solutions for clients.

You have the technical knowledge of sponsorships and partnership marketing, as well as attention to detail and drive to manage and develop existing activation programmes.

You take pride in your work, thrive in managing projects and are comfortable with strategic thinking needed to develop campaigns, activations and integrated marketing solutions.

You also thrive under pressure, enjoy working on sports/events and like to be part of a close-knit team.

To be able to deliver this we need you to have:

• Resident in Dubai, United Arab Emirates
• Proficient in Arabic speaking, reading and writing
• Experience working with in motorsport and specifically Formula 1
• Proven, consistent, experience in marketing either agency side, client side or with a rights holder
• Proven, consistent, experience working on sport, ambassadors, music or entertainment sponsorships and activation programmes
• Demonstrable experience in project management and client servicing excellence
• A good understanding of brand ambassador management
• A good understanding of the wider marketing landscape
• Superstar project management skills
• A strategic and logical thinker who can provide council to our clients and suppliers in delivering best in class solutions
• Acumen to look at business performance for our clients and how this can be measured to make sponsorship assets more accountable
• A team mentality, building high performing teams both through line management and brilliant project work.

Why MKTG Sports + Entertainment is the right place to do it

MKTG Sports & Entertainment is a global integrated agency that help brands and rights holders move at the speed of fans. For over 20 years, we've ignited fandom and innovated activation in the world of sports and entertainment. We have strategised, created and driven partnerships for some of the world's biggest brands and power brands in the making. With one aligned goal - make something worth noticing, engaging, liking, sharing and remembering.

We are part of Dentsu Sports International, a global sports network comprised of MKTG Sports & Entertainment and Dentsu Sports, a leading sports rights holder including federations, leagues, events, teams, and venues.

Inclusion and Diversity

We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

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