Convert enquiries into c/nfirmed, well-matched booking
Advise on vehicles, upgrades and protection with genuine value
Own the full customer journey, from welcome to return
Resolve issues in the moment with confidence and care
WHAT MAKES SOMEONE SUCCESSFUL
Commercial instinct and upsell judgment
Confidence in live customer moments
Speed, ownership and consistency under pressure
Desired Candidate Profile
- Minimum of a high school diploma, with preference for candidates holding an associate's or bachelor's degree in a relevant field.
- 1-3 years of customer service experience, preferably in a fast-paced environment such as retail or e-commerce.
- Certification in customer service excellence or a related field is a plus, showcasing commitment to professional development.
- Experience in industries such as telecommunications, finance, or healthcare can provide a competitive edge.