Manage all patient communication (calls, WhatsApp, social media) with quick and clear responses
Schedule, confirm, and track appointments with accurate notes
Send timely reminders and follow-ups
Handle missed appointments and rescheduling efficiently
Coordinate aligner arrivals and patient bookings
Monitor insurance requests and complete them without delay
Maintain clear, updated patient records
Support reception when required and assist overall clinic flow
Desired Candidate Profile
Experience in scheduling and call handling
Clear, calm, and professional communication
Strong organisation and attention to detail
Basic medical terminology knowledge
Ability to manage multiple tasks in a fast-paced setting
A practical, solution-focused approach
Experienced in Healthcare or dental setting is an advantage
Immediate joiners are preferred.