Job description

• Supervise the daily operations of the community center.
• Lead, schedule, and oversee front-line staff, attendants, and volunteers.
• Ensure the facility is clean, safe, and well-maintained at all times.
• Monitor compliance with health, safety, and emergency procedures.
• Coordinate community programs, recreational activities, workshops, and special events.
• Address customer inquiries, feedback, and complaints professionally and promptly.
• Prepare staff schedules and monitor attendance and performance.
• Train, coach, and support team members to maintain high service standards.
• Manage bookings for halls, meeting rooms, sports facilities, and community events.
• Maintain records, reports, and operational documentation.
• Monitor inventory and arrange procurement of supplies and equipment.
• Assist in budgeting and cost control for center operations.
• Collaborate with local organizations, schools, and community groups to promote programs.
• Ensure all activities comply with organizational policies and regulations. 

Skills

• Bachelor's degree or diploma in Business Administration, Recreation Management, Hospitality, Sports Management, or a related field (preferred).
• Minimum of 2–5 years of supervisory experience in a community center, recreation facility, hospitality, or customer service environment.
• Experience managing teams and coordinating events is preferred.
• First Aid and CPR certification is an advantage.