Overall objectives

• Drive strategic governance, performance reporting, and portfolio assurance across banking projects by applying deep PMO expertise, stakeholder engagement, and process excellence.

• Enhance visibility, resource utilization, and delivery integrity through structured planning, Agile methodologies, and automation tools.

• The role also includes the portfolio governance of all the programs across the CTTO organization, setting up standards, quality checks, budget management, consolidated reporting and publishing dashboards.

• Bring efficiencies in the processes to enable IT stakeholders to focus on their core delivery while maintaining a high quality standard.

• Core competencies required

• 7+ years of progressive experience in PMO functions, preferably within the banking industry.

• Strong understanding of banking business lines, KPI reporting, and performance management. Deep expertise in PMO processes and industry best practices.

• Strong communication and collaboration.

• Strong analytics skills to identify and report on potential issues.

• Familiar with project management methodologies, including Agile delivery.

• Working knowledge of PMO tools such as MSP, Clarity, Jira, and Confluence.

• PMP or Agile certifications preferred.

• Role specific responsibilities

• Deliver comprehensive reporting on schedule, financials, KPIs, and KRIs, and track assurance metrics for closure working closely with CPMO.

• Conduct portfolio health checks and assurance reviews, develop audit plans, and align with IT risk management to mitigate gaps.

• Drive process improvement and automation using PMO tools (e.g., MSP, Clarity, Jira, Confluence), and facilitate onboarding and training.

• Oversee administrative support for PR/PO processing, workforce onboarding/offboarding, and timesheet reporting.

• General functional responsibilities

• Business and relevant organizational stakeholder management.

• Planning and monitoring the budget related activities.

• Enhance change readiness and adoptions.

• Support execution of strategic & strategic projects.

• Conduct regular governance and reviews with relevant stakeholders.

• Support yearly budgeting and planning based on the business strategy.

• Conduct regular check on the health of the overall portfolio.

Desired Candidate Profile

• Experience: 7+ years PMO (banking preferred)

• Must have criteria: Hands on, demonstrable expertise in Clarity (Broadcom) PPM across demand, project lifecycle, financials, resource planning, and timesheets; ensure data quality and compliance.

• KPIs: On time reporting; Clarity data quality (completeness/accuracy/timeliness) and timesheet compliance; closure rate of assurance findings; stakeholder satisfaction.