Key Responsibilities:

1. Maintains a detailed knowledge of the property, amenities and community.

2. Provides a daily inspection of show apartments and model appearance.

3. Handles all aspects of leasing apartments, including greeting prospective residents, touring the community, closing the sale, processing applications in a timely manner, typing leases, following up with prospects, obtains signatures for completion of leases/paperwork prior to move-in.

4. Consistently documents prospect phone and email contacts; accurately completes the market survey.

5. Maintains an acceptable closing ratio.

6. Assists property management team with rent collection as needed via phone calls, visits and resident follow up.

7. Produces reports in a timely, accurate and complete manner, including the monthly market survey, locator log and commission sheets.

8. Maintains organized community office files.

9. Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management.

10. Handles or assists in the receiving, recording, preparation, and follow up of service requests.

11. Assists in the inspections of vacant apartments and takes appropriate action to prepare them for leasing.

12. Promotes resident retention by assisting with the renewal program.

13. Performs daily inspection of common areas and community amenities.

14. Reports any observed maintenance problem.

15. Must assist and attend resident functions.

16. Must stay informed and comply with all policies and procedures as outlined in the Operations Manual.

17. Must adhere to and comply with company safety policies and rules and utilize safety appliances, as required.

18. Must always be courteous and helpful to residents, prospective residents and co-workers.

19. Must have reliable transportation in order to conduct market surveys, attend meetings, visit area businesses, purchase and pick up supplies for resident and community functions.

20. Must have mode of communication in which to be contacted at home and to respond in cases of emergency.

21. Must be available for overtime, weekend, holiday and evening work.

22. Must be willing to be assigned to other communities as needed.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

• Communication Skills
• Adaptability
• Stress Tolerance
• Conflict Management
• Critical thinking and problem solving skills
• Planning and organizing
• Decision-making
• Teamwork
• Good command in English
• Bachelor's Degree
• Proficiency in MS Office Applications