• Process and manage UAE government transactions through MOHRE, ICP, GDRFA, DET and other relevant government portals.

• Handle employment visas, residence visas, family visas, Emirates ID, medical applications, renewals and cancellations.

• Prepare and process Schengen visa applications and other international visa applications.

• Review visa requirements and prepare supporting documents accurately.

• Handle document attestation and other government-related procedures.

• Follow up on applications and provide timely updates to clients.

• Communicate professionally with clients and relevant government authorities.

• Maintain accurate records and ensure transactions are completed within required deadlines.

Desired Candidate Profile

• Previous experience in PRO / Government Services in the UAE is preferred.

• Strong knowledge of MOHRE, ICP, GDRFA and DET systems and procedures.

• Good knowledge of UAE visa and residency procedures.

• Experience or strong knowledge in Schengen visa processing and other international visa applications.

• Good knowledge of required documentation, application procedures and appointment processes.

• Strong English communication skills; additional languages are an advantage.

• Good computer skills and ability to work with online government portals.

• Detail-oriented, organized and able to manage multiple applications.

• Professional attitude and strong customer service skills.