Make outbound and handle inbound calls to customers as required.
Communicate with customers professionally and provide accurate information.
Understand customer requirements and respond to enquiries.
Follow up with customers and maintain regular communication.
Maintain records of calls, customer details, and follow-ups.
Achieve assigned daily/weekly calling and follow-up targets.
Coordinate with the relevant team to resolve customer queries.
Maintain a professional and positive approach while interacting with customers.
Follow company procedures and customer service standards.
Desired Candidate Profile
Good communication skills in Tamil and English.
Comfortable speaking with customers over the phone.
Freshers are welcome to apply.
Basic computer knowledge and ability to use common office applications.
Good listening and interpersonal skills.
Positive attitude and willingness to learn.
Ability to work as part of a team.
Willingness to relocate and work in the UAE.
Immediate joiners are preferred.