Department Sales & Business Development / Media Reporting ToHead of Sales / Sales Director / General Manager Job Purpose Generate media and advertising revenue by acquiring new clients, managing existing accounts, selling advertising packages, conducting customer relationship management (CRM) surveys, and achieving assigned sales targets across Dubai and the UAE. The role will also involve regular engagement with the CEO and other key decision-makers, senior executives, business leaders, strategic clients, and important stakeholders to support business development, client acquisition, relationship management, and revenue growth. Main Responsibilities Develop and achieve monthly, quarterly, and annual sales targets. Identify and acquire advertisers, brands, agencies, and corporate clients. Build and maintain strong relationships with clients and media-buying agencies. Present and sell advertising packages, campaigns, sponsorships, and media solutions. Prepare proposals, negotiate commercial terms, and close sales. Develop new business through networking, referrals, market research, direct sales, and industry events. Maintain an active sales pipeline and update CRM records accurately and regularly. Conduct customer relationship management (CRM) surveys to collect client feedback, assess satisfaction, identify business needs, and support service improvement. Record, analyze, and report survey findings, client feedback, market insights, and potential business opportunities to management. Prepare regular sales forecasts, CRM reports, survey reports, and performance updates. Coordinate with the CEO and key management personnel regarding major clients, strategic opportunities, important negotiations, and business development initiatives. Communicate and engage professionally with senior executives, business owners, key decision-makers, and other influential stakeholders. Arrange and participate in meetings with the CEO and main people where required for client acquisition, strategic partnerships, negotiations, presentations, and relationship development. Coordinate with media, creative, marketing, operations, and finance teams to deliver campaigns. Monitor market trends, competitors, pricing, customer preferences, and new revenue opportunities. Follow up on invoices, payments, and outstanding receivables. Ensure client satisfaction, repeat business, account growth, and long-term relationship development. Maintain confidentiality regarding company information, client information, commercial discussions, and management decisions. Key Performance Indicators Achievement of sales and revenue targets. New client acquisition. Value and number of closed deals. Sales pipeline growth. Client retention and repeat business. Growth of key accounts. Sales conversion rate. Number and quality of CRM surveys completed. Accuracy and usefulness of CRM survey findings and client feedback. Timely reporting and CRM updates. Quality of engagement with the CEO, senior management, and key stakeholders. Collection of outstanding payments. Client satisfaction and relationship development. Qualifications & Experience Bachelor's degree in Marketing, Business, Media, Communications, or a related field.3–7 years of experience in media sales, advertising, digital media, publishing, events, or related sales. UAE/Dubai market experience is preferred. Existing relationships with advertisers, brands, agencies, corporate clients, senior executives, and business decision-makers are an advantage. Proven record of achieving sales targets. Experience conducting customer surveys, collecting market feedback, or managing CRM activities is preferred. Experience dealing with CEOs, directors, business owners, and senior management is an advantage. Required Skills Strong sales, negotiation, and business development skills. Excellent communication and presentation abilities. Professional client relationship and networking skills. Ability to communicate confidently with the CEO, senior executives, key decision-makers, and important stakeholders. Strong customer service and relationship management skills. Ability to conduct professional CRM surveys and gather accurate customer feedback. Strong reporting, analysis, and documentation skills. Commercial awareness and market knowledge. Proposal preparation and closing skills. CRM, reporting, and pipeline management. Ability to work independently and under pressure. High level of professionalism, confidentiality, and discretion. Compensation Fixed monthly salary. Performance-based commission. Monthly or quarterly incentives. Benefits according to company policy and UAE employment regulations. Overall Objective Increase media revenue, expand the client base, secure new advertising business, retain key accounts, conduct effective CRM surveys, gather valuable customer and market insights, and achieve sustainable sales growth in Dubai and the wider UAE market. The position will also support senior management by maintaining strong relationships with the CEO, key decision-makers, major clients, strategic partners, and other important business stakeholders.