About WhiteCrow

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Since its inception in 2000, our client has emerged as a prominent and fast-growing retail group serving markets across the Middle East. The organization partners with world-class fashion and lifestyle brands, delivering globally inspired products and experiences to discerning consumers throughout the GCC. Guided by a vision to become a leading regional gateway for international retailers, the company has successfully built a broad portfolio across diverse consumer categories. Its collaborative approach with global brand partners, combined with extensive market expertise and a customer-first mindset, has enabled sustained growth and ongoing expansion across the region. Today, our client remains well-positioned to capitalize on emerging opportunities within the dynamic Middle Eastern retail market.

As a Senior Bartender, you will be responsible for...

• Identifying and meeting guests’ needs, provide appropriate bar services, and assisting guests in recommendations, upselling where appropriate to provide knowledgeable and bespoke service
• Mixing ingredients to prepare cocktails and other drinks according to beverage recipes. Curating recipes specialising in fine beverages and unique cocktails in accordance with theme of the outlet/function or as required by guests
• Being able to assess and manage guests’ needs and recommend excellent wine and food pairing as per theme of the outlet or as required by guests. Where possible, upsell Beverages to guests based on their need, choice, and selection
• Working closely with Bartenders serving all guests and support them as necessary to ensure excellent service delivery
• Ensuring all drinks transactions are processed, registered, and settled
• Setting up the bar appropriately, ensuring the visuals and merchandise are placed appropriately. Arranging bottles and glasses to make attractive displays
• Undertaking opening, closing & cleaning tasks as detailed on checklists
• Coordinating with stewards to ensure equipment and bar area are always kept hygienically clean and tidy and sufficient glassware is available
• Overseeing Bar inventories, ensuring the checking of expiration dates and that all perishable garnishes are stored and recorded in designated storage area
• Completing all checklists as required daily, weekly, and monthly for the bar. Highlighting replenishments for beverage products to the manager or team leader
• Adopting a responsible attitude towards serving alcoholic beverages, to ensure safe consumption in line with group policy and regulatory requirements
• Developing and maintaining positive working relationships with others; supporting team to reach common goals
• Handling guests' inquiries in a courteous and efficient manner and report guest complaints or problems to the Team Leaders if no immediate solution can be found
• Performing related tasks and duties as assigned and deemed responsible by management
• Ensuring adherence to departmental policies, HACCP processes, F&B standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence
• Adhering to all relevant Health, Safety and Environment procedures, instructions, and controls

What you already have...

• Higher Secondary School certificate
• Basic Food and Hygiene Training
• 2 - 3 years Bartending experience within the international hospitality industry