Ensure the quality and accurate completion of Shipping Documentation processes are delivered within the agreed key performance indicators (KPIs).

Ensure all the shipping documents release are compliance with company policies and procedures.

Monitor incoming Letter of Credit and perform Letter of Credit check

Highlight the LC discrepancy to Sales & Marketing personnel and escalation for Management approval.

Arrange collection of Bill of Lading or Letter of Credit

Submit or courier shipping documents to bank or customer

Resolve Shipping Documentation and bill submission issues.

Perform Letter of credit discounting

Manage and resolve issue raised by client’s Business Groups or customers

Prepare bill submission reports

Recommend and develop solutions for continuous improvements opportunities. Ensure successful implementation across the team and in Business Groups.

Create a positive work environment that fosters team performance

Cultivate customer service culture in team

Perform additional /ad-hoc duties as and when requested by the supervisor or line manager.

Desired Candidate Profile

Minimum 3- 5 years in Preferable in Transportation and Logistics

Well known of UCP 600 and INCOTERM 2010

Letter of Credit checking knowledge

High proficiency in English (Spoken, Written & Read)

High proficiency in Microsoft Office