We are seeking an organised and proactive Customer Support Officer to manage customer communication, coordinate logistics and customs activities, and support the efficient running of daily office operations.

Key Responsibilities

• Serve as a primary point of contact for customers, handling enquiries, providing timely updates, and following up on service requests.

• Coordinate with transport providers and drivers to arrange cargo collection, delivery, and container movements.

• Coordinate customs clearance procedures, inspection appointments, and supporting documentation.

• Coordinate daily office activities and ensure timely follow-up with customers, suppliers, and service providers.

Desired Candidate Profile

• Valid UAE driving licence — mandatory.

• Strong spoken Hindi and English — essential.

• Conversational Arabic is an advantage.

• A university degree is not mandatory.

• Strong communication, organisational, and follow-up skills.

• Proficiency in email correspondence and basic MS Office applications.

• Previous experience in logistics, customs clearance, transport coordination, or customer support is preferred.

Application Process

Interested candidates may send their CV to using “Application – Customer Support Officer” as the email subject.