• · Provide day-to-day application support, ensuring high availability, performance, and stability of business-critical systems. · Investigate, analyze, and resolve application incidents, service requests, and production issues within agreed SLAs. · Perform root cause analysis (RCA) and implement corrective and preventive actions to minimize recurring incidents. · Coordinate with business users, development teams, infrastructure teams, and external vendors to resolve technical and functional issues. · Support application releases, deployments, configuration changes, and system enhancements across environments. · Monitor application health, system performance, logs, and interfaces to proactively identify and address potential issues. · Assist in troubleshooting data discrepancies, reconciliations, batch processing issues, and operational support activities. · Maintain support documentation, knowledge articles, incident records, and operational procedures. · Support SIT, UAT, production validation, defect management, and post-implementation activities. · Ensure compliance with change management, incident management, and problem management processes while meeting service delivery targets. · Participate in continuous improvement initiatives to enhance system reliability, support processes, and user experience. · Collaborate with stakeholders to ensure timely resolution of issues and effective communication of system status and risks.

Desired Candidate Profile

• Required Skills * Core banking lending technical and functional Expertise Oracle Database REST/SOAP/API Integration/ESB/Kafka Required Experience / Knowledge Areas * · 8-10 years of experience as a Software Engineer to support core banking lending solutions. · Hands-on experience with Oracle FLEXCUBE or Intellect lending modules and business processes. · Strong understanding of Oracle Database concepts and data analysis. · Experience in lending onboarding, products life cycle management. · Excellent stakeholder management, documentation, and communication skills.
  
  Skills Core Banking Lending Oracle Database REST/SOAP/API