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Digital Solutions Executive

Translated
On-site Full Time
UAE , Dubai
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Job Details

Experience 3 - 7 Years
Employment Full Time
Gender Any
Education Bachelor of Science (Computers), MBA/PG Diploma in Business Mgmt (Information Technology, Marketing)
Category Information Technology
Industry Oil & Energy

Custom software development and support

  • Develop, maintain and improve the Group's in-house web applications.

  • Gather requirements from business users and build custom solutions to meet

them.

  • Test, document and deploy changes in a controlled way.


IT asset management and inventory

  • Maintain an accurate Group-wide IT asset register (laptops, desktops, mobiles,

printers, network devices and licences), recording owner, location, serial

number and status.

  • Manage asset handover and return for joiners, movers and leavers, with signed

handover forms.


IT support (first line)

  • Provide first-line support for hardware, software, printer, email and network

connectivity issues.

  • Log, prioritise and resolve tickets within agreed SLAs, and escalate complex

issues to the Senior IT Administrator.

  • Set up and configure user devices, Microsoft 365 accounts, Outlook signatures

and standard software.

  • Install, update and monitor antivirus and data backup software.


Graphic design (Photoshop and Canva)

  • Design greetings, brochures, flyers, logos, posters and other marketing materials

on request.

  • Create and maintain standard email signatures in line with brand guidelines.

  • Design corporate gift materials and coordinate their procurement.

  • Keep the brand identity consistent across all printed and digital assets.

    Social media and digital marketing

  • Plan and run social media and marketing campaigns and create the visual

content for each post.


ERP support (Oracle NetSuite)

  • Create customer and vendor master records in Oracle NetSuite when urgently

required, following approval and data-quality controls.

Desired Candidate Profile

Must have

  • Bachelor's degree or diploma in Computer Science, IT or a related field.

  • Strong working skills in Adobe Photoshop and Canva, with a portfolio of design

work.

  • Hands-on first-line IT support experience: Windows, Microsoft 365, Outlook,

printers and LAN/Wi-Fi troubleshooting.

  • Working knowledge of web development (HTML, CSS, JavaScript) and at least

one backend stack (PHP/MySQL or similar).

  • Good written English for web content and user communication.


Nice to have

  • Basic video editing skills.

  • Experience with social media tools (Meta Business Suite, LinkedIn pages) and

website CMS platforms.

  • Exposure to Oracle NetSuite or another ERP system.


Behavioural competencies

  • Organised and detail-focused, especially with inventory records.

  • Service-minded and responsive to user requests.

  • Able to balance technical and creative tasks across multiple subsidiaries.

  • Works independently and meets deadlines on urgent requests

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