• Implement and Improve Quality SOP’s and work closely with Quality Manager.

  • Coordinate Insurance process at clinic level.

  • Supervise daily accounts.

  • Coordinate with store; and raw materials purchase, movement and usage.

  • Supervise house-keeping & waste disposal.

  • Coordinate routine checks: in treatment rooms, procedure rooms to ensure best quality and on

  injections, vaccines and lab reagents expiry dates.

  • Keep a tab on MOH requirements at clinic, doctors and staff and ensure compliance.

  • Manage and maintain patient contact details and other internal documents.

  • Coordinate with Lab and Radiology departments and ensure accurate reports.

  • Coordinate visiting doctor’s appointments & coordination for Radio Talk.

  • Supervise front office administration.

  • Schedule and implement monthly duty roaster.

  • Supervise employee attendance (check in/out) and reporting.

  • While on duty ensure you are based in public areas to assist patients and supervise the consistent

  delivery of leading edge customer service

  • No patient should be left unattended more than 5 minutes from the time they arrive.

  • Facilitate, induct, train and develop and support staff on the job.

  • Actively get involved in staff performance management.

  • Supervise and coordinate absence & sickness of staff.

  • Communication of company messages.

  • Encourage effective teamwork across all departments.

  • Effectively participate and coordinate in organizing CME

  • Coordinate with Corp HR for staff queries and documentations.

  • Additionally, you are assigned to train and educate your staff adequately as per the guidance of HR.

Desired Candidate Profile

• College Diploma

• Any discipline or related fields.