Job Description

Roles & Responsibilities

1. Front Desk & Customer Service

• Welcoming Guests: Greeting visitors, offering refreshments, and ensuring they are connected with the correct employee.

• Phone & Mail Management: Answering, screening, and forwarding phone calls. Receiving, sorting, and distributing mail, couriers, and packages.

• Inquiries: Responding to general questions from the public or clients in-person, over the phone, or via email.
  
  2. Administrative Support

  • Calendar Management: Scheduling meetings, managing boardroom bookings, and coordinating appointments.

  • Clerical Tasks: Handling data entry, filing, photocopying, scanning, and faxing.

  • Travel Coordination: Assisting staff with travel arrangements, hotel bookings, and preparing expense vouchers
    
    3. Office & Facility Management

    • Stationery & Supplies: Monitoring inventory levels, ordering necessary office supplies, and restocking.

    • Environment: Maintaining a clean, tidy, and professional appearance in the reception and common areas.

    • Vendor & IT Liaising: Point of contact for office maintenance issues or building management

Desired Candidate Profile

1. Presentable and professionally groomed with a polished appearance.

2. Excellent verbal and written communication skills in English.

3. Pleasant, confident, and welcoming personality with strong interpersonal skills.

4. Previous experience as a Receptionist, Front Desk Executive, Guest Relations Executive, or Customer Service Executive.

5. Strong customer service orientation with the ability to create a positive first impression for visitors and clients.