Job Description
Roles & Responsibilities
- Oversee daily restaurant operations, ensuring that service standards are met and customer satisfaction is prioritized.
- Coordinate and train staff on service protocols, menu knowledge, and health and safety regulations to maintain a high-performing team.
- Manage inventory and supply orders, ensuring that stock levels meet the demands of service without excess waste.
- Handle customer inquiries and complaints professionally, resolving issues promptly to enhance the dining experience.
Desired Candidate Profile
- Minimum of 2 years of experience in a supervisory role within the food and beverage industry, demonstrating leadership capabilities.
- Relevant educational background, preferably a degree in hospitality management or a related field, showcasing foundational knowledge.
- Experience in managing diverse teams, with a focus on training and developing staff to enhance their skills and performance.
- Certifications in food safety and handling, ensuring compliance with local health regulations and standards.