• Coordinate daily housekeeping manpower deployment and prepare staff schedules.

• Coordinate with supervisors to ensure adequate staffing for daily operations, exhibitions and events.

• Prepare daily, weekly and monthly operational reports and KPI trackers.

• Maintain attendance, leave, overtime and departmental records.

• Coordinate requests for cleaning materials, consumables and equipment.

• Monitor stock levels and support inventory reconciliation.

• Coordinate with Procurement and suppliers regarding deliveries and follow-ups.

• Maintain asset and equipment records.

• Support event planning, manpower allocation, staff training and inductions.

• Follow up on customer requests and operational actions.

• Maintain SOPs, work instructions and departmental documentation.

• Support internal audits, inspections and Health & Safety / Quality / Environmental compliance.

Desired Candidate Profile

• Degree in Hotel Management or equivalent.

• 3–4 years of experience in Hotel Management / Housekeeping Operations, preferably in a 5-star international hotel or similar environment.

• Good knowledge of MS Word, Excel, PowerPoint and Oracle HRMS.

• Good administrative, coordination and reporting skills.

• Knowledge of manpower planning, inventory and operational support.

• Strong communication and interpersonal skills.

• Leadership and team coordination abilities.

• Cleanliness Certificate / BICSc is an advantage.

• Flexible to work internally and externally as required.