- Perform skilled preventive maintenance tasks on medical equipment (e.g., Defibrillators, Cardiac Monitors, Infant Care Centers, Incubators, Infusion Pumps, Audiometers, Electrosurgical Units, Microscopes, Spirometers, Dental, Anesthesia Units).
- Work on equipment throughout hospital medical facilities.
- Be subject to on-call schedule for medical equipment emergencies.
- Prepare and submit insurance claims for hospital services, ensuring accuracy in coding and patient information.
- Verify patient insurance coverage and eligibility prior to claim submission.
- Collaborate with billing and coding teams to ensure claims meet payer requirements.
- Monitor claim submission status and follow up on unprocessed or pending claims.
- Respond to queries from insurance providers regarding claim details.
- Maintain detailed records of all submitted claims and their statuses.
- Stay updated with changes in insurance policies and claim submission protocols.
- Promote and maintain quality in all services and ensure continuous quality improvement measures.
- Conduct method evaluation/development as per standard policies and procedures.
- Comply with safety and quality control programs and procedures.
- Follow environmental safety and infection control precautions to minimize cross infections.
- Ensure safety procedures and quality assurance tests are maintained within all sections.
- Support clinical audit processes and report as agreed.
- Communicate professionally with patients, family and medical personnel to obtain information, explain procedures and communicate status.
- Participate in education sessions for department staff, doctors and nurses on safe handling of equipment.
- Participate in department programs/committees and hospital committees when requested.
- Participate in orientation and training of new employees.
- Maintain professional knowledge by attending lectures, seminars or online education sessions.
- Complete and maintain regulatory requirements including licensure, certification and mandatory training within established time frames.
- Apply technical skills with knowledge of anatomy, physiology and physics.
- Comply with OSH and infection control policies, report hazards/incidents, assist with risk assessments and incident reports.
- Attend OSH/Infection control training programs, mock drills and awareness programs.
- Use appropriate personal protective equipment and follow waste management procedures.
- Participate in OSHMS audits and inspections.
- Implement NMC PCI Policy and Strategy, maintain hand hygiene and environmental care standards.
Desired Candidate Profile
Qualifications & licensure
Bachelor’s degree in healthcare administration, nursing, para medical, or a related field., or related field.
Knowledge of medical coding, billing processes, and insurance claim management.
Proficiency in hospital management systems and claims submission software.
Strong organizational skills and attention to detail.
• Excellent communication and problem-solving abilities.
Experience required in addition to the Qualifications mentioned above
Additional requirements