- Interview patients on admission and record required personal information
- Secure signatures and prepare/supply patient data to appropriate hospital departments
- Receive bookings from physicians and confirm admitting privileges of physicians
- Enter patient information into pre-admissions database
- Liaise with Scheduling to validate insurance cover for scheduled patients
- Confirm co-payments and patient's acceptance of liability for excesses/insurance shortfalls
- Communicate queries or authorizations from non-contracted insurances to Business Office
- Pre-register all patients on Meditech
- Liaise with Medical Records to prepare chart for admission
- Confirm patient demographics on Meditech on arrival to admissions department
- Follow business process requirements regarding insurance form completion
- Collect payment of fees, insurance excess or co-payments at point of admission and provide invoice and receipt to patient
- Enter payments via Cash Drawer routine in Meditech and balance all payments at end of shift
- Liaise with Bed Manager and/or nurse managers to assign ward or room
- Escort patient or arrange escort to assigned room or ward
- Comply with departmental and Hospital Policies and Guidelines
- Participate in meetings and contribute to department and hospital development
- Create an environment that encourages teamwork, positive attitudes and high morale
- Participate in other duties as assigned due to developing departmental requirements
- Participate in shift roster to provide required cover in admissions at all times
- Comply with OSH and infection control policies, standards and procedures
- Work in accordance with documented OSH procedures and instructions
- Be familiar with emergency and evacuation procedures
- Notify OSH hazards, incidents and near misses and assist with risk assessments and incident reports
- Comply with waste management procedures and policies
- Attend applicable OSH/Infection control training programs, mock drills and awareness programs
- Use appropriate personal protective equipment and safety systems
Desired Candidate Profile
- Diploma or Degree holder
- Proficient in MS Office and typing skills
- Command of oral and written English; Arabic desirable
- Prior experience working in Admission office or Patient service area
- Minimum 2 years of experience in healthcare