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Customer Service Representative

ََََ - UAE - Dubai United Arab Emirates
ََََ
Employment: Full Time
  • Identify and assess customers’ needs to achieve satisfaction.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Prior work exposure in the field of customer support and service.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt