OnePoint is an organization specialized in identifying, sourcing and successful placement of one of the most important asset in any organization. We endeavor to identify suitable professionals, both locally and internationally to fill all verticals (Junior, middle and senior management) positions including, skilled and unskilled positions for almost all functional areas catering to a broad spectrum of industries.
The Role
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- min 2 years of experience in customer service
- must be having good communication and interpersonal skills
- Prefer candidates with good customer service skills and flexible to work in shifts.
What's on Offer?
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Fantastic work culture